A patient portal is a secure online website that gives convenient, 24-hour access to your Optical Express appointments and information. Activating your patient portal is simple and only takes a few minutes.
Patients can now complete their health and lifestyle questionnaire on their online patient hub account, prior to their appointment so you save valuable time. Patients can also still complete this at the consultation if they wish.
With the Optical Express Patient Hub it is possible to schedule, view and reschedule appointments.
We've provided handy checklists to help you prepare for your appointments and to reassure you of what to expect.
The Patient Hub contains a profile section making contact details easy to update, manage their contact preferences and know what percentage of their questionnaire and profile is complete. Your profile even allows you to jot down private reminders before, during or after appointments to help remember information.
With the introduction of personalised documents available in the Patient Hub, you can be entirely paperless if you prefer, read and review informational and consent documents.
With the Patient Hub personalised support is now centralised, you can review our frequently asked questions, contact numbers or message your patient advisor directly
More and more healthcare providers are realising the benefits of Patient Portals. With our Patient Hub, we can strive to improve your experience and satisfaction as a patient of Optical Express.Read the Optical Express Core Values