For Darel Nunn, a 36-year-old paramedic from Eastleigh, Hampshire, clear vision isn't just a convenience — it's a professional necessity. As a member of the Hazardous Area Response Team (HART), Darel operates in some of the most dangerous and unpredictable environments imaginable. In his world, clarity of vision can directly impact outcomes. After receiving complimentary laser eye surgery through the Optical Express Thanks a Million campaign, he describes the results as life-changing — not just for him, but for the patients who rely on him in critical moments.
The Unique Demands of Hazardous Area Response
HART paramedics don't attend routine callouts. They are deployed to major incidents where the environment itself poses a serious threat — from collapsed structures to hazardous materials — and where every second counts.
"Every second matters in my job – not having to worry about glasses makes a real difference," Darel explains.
"We need to be ready for anything. It's about delivering paramedic care in environments that are hazardous or difficult to access. There's always pressure, and these incidents are often very visible — the public and sometimes even the media are watching, which adds another layer."
Why Glasses and Contact Lenses Weren't Enough
Before surgery, managing vision correction in the field added unnecessary complexity to an already demanding role.
"Contacts were fine at times, but with shift work and tired eyes they'd dry out and become really uncomfortable."
"Glasses were even more of a hindrance, especially with protective equipment. And in certain environments — around water or specific hazards — you can't wear either. It often meant juggling solutions, or not seeing as clearly as I'd like."
For someone working in high-risk scenarios, that compromise simply isn't ideal.
Removing Barriers Through Thanks a Million
Darel received his treatment through the Optical Express Thanks a Million campaign — an initiative launched in 2017 to provide free laser eye surgery to NHS workers, emergency responders, and unpaid carers.
Since its launch, the campaign has delivered more than £4 million worth of free treatment. This sits within a much broader commitment from Professor David Moulsdale and the wider group, which has contributed more than £36 million in philanthropic funding and support since inception — helping transform lives both within healthcare and beyond.
David Moulsdale, Chairman and Chief Executive of Optical Express, said:
"Darel's role requires him to operate in some of the most challenging and hazardous environments, where clear vision is essential. We're proud to support him and other frontline professionals, helping remove everyday barriers so they can focus on the vital work they do."
A Simple Change, A Meaningful Impact
For Darel, the benefit is clear:
"In my line of work, where you're moving quickly and working in challenging environments, not having to worry about glasses or contacts makes a real difference."
It's a small change with a powerful impact — improving not only his day-to-day performance, but also his confidence in high-pressure situations where clarity matters most.
Could It Make a Difference to You?
If you're relying on glasses or contact lenses in demanding situations — whether at work, in sport, or in everyday life — laser eye surgery could offer the same freedom and confidence. Optical Express provide vision correction surgery to over 6 in every 10 UK domiciled members of the public that opt to have a life benefiting vision correction procedure and have done so since 2005.
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