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COVID-19 Update

Covid-19 Update - We are open for all your eye care needs

At Optical Express our first priority is the safety of our patients and employees.

We are continuing to closely follow advice from the UK and devolved governments, public health bodies and regulators in relation to Coronavirus.

Optical Express, as a provider of essential eye care, is open and on hand to care for our patients. Based on current UK and devolved government advice, our clinics across the UK and Ireland are open for all your eye care needs, including pre-operative in-clinic consultations, clinician led telemedicine discussions, vision correction surgery, post-operative in-clinic plus telemedicine facilitated consultations and all essential eye examinations and contact lens care.

We continue to provide essential or emergency clinical care for any member of the general public, either via telephone or video consultation, if they are unable to attend an appointment in clinic.

We have robust protocols and procedures in place and are following strict hygiene and safety guidelines. These measures ensure our patients and our employees are safe in our clinics at all times, including social distancing and the use of Personal Protective Equipment (PPE). On this basis, our experienced clinical teams are ready to welcome patients and assist you.

For further information on the safety measures we have in place, please click here.

Enquiries

For all urgent clinical enquiries please email clinicalcare@opticalexpress.com and include your full name and date of birth, or call 0141 222 3933 during normal working hours.

To schedule appointments for clinical care please call 0800 023 2020 during normal working hours.

For patients awaiting a date for vision correction surgery that was previously postponed, please contact a member of our clinical team on 0141 732 7157.

If your query relates to contact lens or spectacle orders, including orders paid for via direct debit, please email customerservices@opticalexpress.com including your full name and date of birth. Contact Lenses can be ordered from our website and spectacle orders are being taken for prompt home delivery.

If you have a general enquiry, please send your enquiry to information@opticalexpress.com including your full name and date of birth and someone will respond as quickly as possible.

Stay safe and keep healthy from all at Optical Express.