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at Optical Express

Discover more about each step of your patient journey in greater detail.

Step 1: Contact us

The first step towards your new vision is to speak to one of our care team who are on hand to answer any questions you may have. You may choose whichever method of communication you are most comfortable with to contact us:

T: 0800 023 20 20
Live Chat: Just click the icon at the bottom right
@: @OECare 1

Step 2: Book a free consultation

The only way to determine if you are suitable for corrective eye surgery is to attend a consultation. One of the advantages of choosing Optical Express is that we have the largest number of private clinics in the UK and Ireland. You can be sure to find a clinic close to your own home. 2

Step 3: Receive written confirmation

Once you book your consultation we will send you a confirmation email that will confirm your chosen date, time and clinic location. The email will include a detailed map of how to get to your clinic of choice. A confirmation letter will also be sent to you by post. Both will include important information about how to prepare for your initial consultation. 3

Step 4: Complete a health questionnaire

You will be asked to complete a health questionnaire in advance of your visit to our clinic. Many general health conditions and lifestyle choices can impact your vision. For us to give you the best possible outcome, it is important that you provide us with detailed information about your health background and lifestyle choices. You may choose to complete the questionnaire at the clinic. 4

Step 5: Receive a preparation call

A member of our care team will call you a few days before your consultation date to confirm your appointment time. You will be reminded how to prepare for your visit and what to expect on the day.  This is the perfect opportunity to ask any questions you may have and to make sure you are familiar with the location of your clinic of choice. 5